CLS SITE SERVICES — TERMS & CONDITIONS
By requesting service, approving an estimate, submitting a deposit, or completing payment, you acknowledge and agree to the following terms and conditions with CLS Site Services (Cutting Low Lawn Service LLC). All services require approval and payment in advance unless otherwise agreed in writing. No work will be scheduled, reserved, or performed until payment is received and confirmed. Once a service is scheduled or equipment is reserved, all payments are non-refundable except at the sole discretion of CLS Site Services. CLS Site Services strictly enforces a no payment, no service policy.
All pricing and services are based on the information provided by the customer and visible site conditions. If actual conditions differ, including but not limited to excessive debris, hidden materials, access limitations, or increased job complexity, additional charges may apply. Any additional work requested beyond the original scope will require approval and may be billed separately.
For dumpster rentals, customers agree not to place prohibited materials including, but not limited to, dirt, concrete, or hazardous materials. If prohibited materials are found, additional fees may be applied, service may be refused or terminated, and the customer will be responsible for any associated disposal costs. Customers are responsible for proper use of the dumpster, compliance with local regulations, safe loading, and ensuring materials remain within the container limits. CLS Site Services is not responsible for damage to driveways, surfaces, or property resulting from normal placement, weight, or usage conditions. Customers are responsible for ensuring clear and accessible placement areas.
For skid steer services and site work, customers acknowledge that site conditions may vary and may include hidden or undisclosed obstacles. CLS Site Services is not responsible for underground utilities, hidden hazards, or pre-existing property damage that was not disclosed prior to service. Customers must provide safe and clear access to the work area. If access is restricted or conditions prevent safe operation, services may be delayed or canceled and additional charges may apply.
For lawn and recurring services, customers agree to the terms of ongoing service, including automatic billing where applicable. Service frequency, scope, and billing may be adjusted based on property conditions, growth, or additional service requests. If service cannot be completed due to restricted access, locked gates, pets, or other preventable issues, the service may still be considered completed and billable.
Cancellations must be made at least 24 hours in advance. Same-day cancellations may result in partial or no refund. Deposits and payments are non-refundable once scheduling or equipment reservation has occurred. Refunds are not guaranteed and are issued solely at the discretion of CLS Site Services.
Customers agree to receive communication from CLS Site Services, including calls, text messages, and emails related to service, scheduling, billing, and updates. By submitting payment, the customer confirms that all charges are authorized and agrees to the services outlined.
DISPUTES & CHARGEBACKS:
Any disputes must be addressed directly with CLS Site Services prior to initiating a chargeback or payment dispute. In the event of a chargeback, dispute, or reversal of payment, the customer agrees that all remaining balances, future scheduled services, payment plans, and outstanding amounts become immediately due and payable in full. CLS Site Services reserves the right to suspend or terminate all services and pursue collection actions, additional fees, and legal remedies to recover unpaid balances.
ATTORNEY FEES & COLLECTION COSTS:
In the event CLS Site Services must take action to collect unpaid balances, enforce this agreement, or respond to a dispute or chargeback, the customer agrees to be responsible for all associated costs, including but not limited to collection fees, administrative costs, court costs, and reasonable attorney’s fees, to the maximum extent permitted by law.
COMMERCIAL / CONTRACTOR CLIENTS:
For commercial customers, contractors, property managers, and business entities, the individual requesting service agrees that they are authorized to bind the business entity and accepts full responsibility for all charges incurred. The customer further agrees that both the business entity and the individual may be held jointly and personally liable for payment, damages, overages, and any unpaid balances. CLS Site Services reserves the right to require personal guarantees for commercial accounts.
CLS Site Services is not responsible for delays caused by weather, equipment issues, or unforeseen circumstances. CLS Site Services is not liable for pre-existing damage, undisclosed site conditions, or improper use of services by the customer. The customer assumes full responsibility for accurate information, safe conditions, and compliance with all applicable regulations.
CLS Site Services reserves the right to update or modify these terms at any time. Continued use of services constitutes acceptance of any updated terms. By requesting service, approving an estimate, or submitting payment, the customer confirms that they have read, understood, and agreed to all terms and conditions outlined above.
BUSINESS CONTINUITY & PRIOR AGREEMENTS
CLS Site Services operates as a trade name and brand of Cutting Low Lawn Service LLC. All prior agreements, terms, conditions, service contracts, subscriptions, estimates, approvals, and obligations entered into under Cutting Low Lawn Service, CuttingLowLawnService.com, or any prior branding, website, or communication channel are hereby incorporated into and remain fully enforceable under CLS Site Services.
By requesting service, approving an estimate, or submitting payment to CLS Site Services, the customer acknowledges and agrees that any prior agreements, documents, or obligations entered into with Cutting Low Lawn Service LLC remain valid, binding, and enforceable.